Business hours:

9 AM - 12 PM - 965 035 326

Free shipping

Only for Spain. For purchases over 25€.

SECURED PAY

Different payment methods available

BACK GUARANTEE

To solve any problem

HOW TO BUY

HOW TO BUY

Learn how to buy in our online store

The procedure for selecting products in our store is to click on the desired item. The picture will get bigger and you will see the product description. To buy it you must click on the button "add to bag". The article will be included directly into your shopping bag and can still select items through the button "continue shopping" or checkout by clicking "purchase to pay".

Once you have activated the "pay purchase" process we will ask you to confirm the billing address (where you receive the purchase documentation) and then the shipping address (where the packet will be received).

Example: the address could be yours or of someone else if you want to make a gift. In both cases you may confirm the address you want to include.

You will be asked for personal information that will be incorporated into our database in order to process your order and to facilitate completion of your purchase in our store.

Personal data shall be indicated with accuracy to avoid confusion or incidents on shipping of items purchased.

You must specify exactly STREET, NUMBER, STAIR, APARTMENT, DOOR, POSTAL CODE and PHONE NUMBER because it is the only way for the order to arrive properly at its destination.

Our store is not responsible for the wrong or misplaced address (both billing and shipping).

All personal data provided is confidential and will not be used for any other purpose except for advertising or commercial purposes.

All sales are made according to the following conditions, which you will be accepting since the moment you are ordering.

HOW TO PAY

HOW TO PAY

Learn how you can pay

1. Payment by credit card or IUPAY!

On-line payments by credit/debit card or IUPAY! are a safe and reliable method. They will be in real time through the payment gateway of the financial institution.

Remember that you must have the operational and valid card and the data or security codes that your bank requires.

At our online store we do not store or keep, or record any card data since this information is automatically sent from the client computer to the respective bank. Sensitive payment details are transmitted directly and encrypted (SSL) to the financial institution, therefore, at an event with the purchase process, should contact the bank.

2. Cash on delivery (only for Spain and Portugal)

If you choose this method of payment, you must make payment in cash at the time of delivery of the order at the delivery address you have provided. This payment has an increase in the cost of the order of 2.95 euros for managing the refund. Please have the exact amount for the payment to the messenger, for possible problems with the change

3. Payment via bank transfer

By choosing this payment method, you must make a bank transfer to our account for the full amount of the order.

In the transfer you must provide the name of the person or entity to which the order will be billed and the number of the order, which is a number assigned automatically by the system when ordering. Furthermore you should note as transferee to MOLTO Y CIA, SA

Account for transfers.

COMPANY NAME: MOLTO Y CIA, S.A.

BANK: LA CAIXA

STREET: C / CONSTITUCION, 10

CITY: 03440 IBI (ALICANTE)

COUNTRY: ESPAÑA

SWIFT NUMBER: CAIXESBBXXX

ACCOUNT NUMBER: 2100 7703 89 2200061050

IBAN NUMBER: ES68 2100 7703 8922 0006 1050

4. PayPal

If you choose to pay by PayPal, you will be redirected to PayPal so you can pay with your PayPal account or with your debit or credit card quickly and safely, without sharing financial information.

Opciones de envío

SHIPPING

Know our shipping methods

Shipping is according to the table and held through GLS and ordered items will be delivered within 2 to 5 business days from the date of order confirmation.

It is essential that postal shipment data is correct: STREET NUMBER, STAIR, APARTMENT, DOOR, POSTAL CODE, AND PHONE NUMBER. It is very important that such information is accurate because it is the only way that your order arrives at its destination. We are not responsible for wrong or misplaced addresses.

For any issues regarding the status of your shipment, you can make an inquiry or any questions through attclientes@molto.com

Express shipping

24/48 business hours for orders received before 3 p.m.

24/48 business hours for orders received before 10 am on Friday.

Cash on delivery only for Spain and Portugal

No shipping to Ceuta, Melilla, Andorra, Canarias, Gibraltar, Azores, Madeira and Corsica.

Country

Delivery (working days)

Shipping costs
(Price per item)

< 24,95 €

>= 24,95 €

Spain

2-5

5 €

0 €

Portugal

7

9.68 €

3.63 €

Germany

7

15,125 €

9.075 €

France

7

15,125 €

9.075 €

Austria

7

18,513 €

12,463 €

Belgium

7

18,513 €

12,463 €

Czech Republic

7

18,513 €

12,463 €

Denmark

7

18,513 €

12,463 €

Italy

7

18,513 €

12,463 €

Luxembourg

7

18,513 €

12,463 €

Netherlands

7

18,513 €

12,463 €

England - Wales

7

19,723 €

13,673 €

Scotland - Northern Ireland

8

19,723 €

13,673 €

Hungary

7

19,723 €

13,673 €

Poland

7

19,723 €

13,673 €

Slovenia

7

19,723 €

13,673 €

Slovakia

7

19,723 €

13,673 €



Orders for Christmas

National orders

For your orders arrive not later than 24/12, you must perform them at most before 18/12 at 15h. For your orders arrive not later than 05/01, you must perform them at most before 02/01 at 10h.

International orders

For your orders arrive not later than 24/12, you must perform them at most before 14/12 at 15h. For your orders arrive not later than 05/01, you must perform them at most before 28/12 at 12h. For shipments after the deadline, contact molto@molto.com or whatsapp at 682614824.

Returns up to January 12th

RETURNS

EXCHANGE AND REFUNDS

We report our return and exchange policy

You have a maximum of 15 days from receipt of order to return or exchange items that you want.

Changes or returns will be managed through the following email attclientes@molto.com

Once the change is authorized by our store, we will notify you an incident number.

Damaged or used items Will not be accepted under any circumstances. The change will be processed after verifying item reception in good condition.

Changes of items that have been used and not delivered in its original packaging will not be accepted.

In any case changes of items that have not been authorized to issue number will be accepted.

All exchanges or refunds must be sent to our headquarters, postage at your own.

Our online store reserves the right to cancel or make changes in specifications of the items shown on this website according to technical changes or modifications to the manufacturing process.

Our online store also reserves the right to make changes to these terms of sale.